{"id":1943,"date":"2025-07-16T17:53:16","date_gmt":"2025-07-16T05:53:16","guid":{"rendered":"https:\/\/www.workstem.com\/au\/blog\/%e8%87%aa%e5%8b%95%e8%8d%89%e7%a8%bf\/"},"modified":"2025-07-17T13:03:04","modified_gmt":"2025-07-17T01:03:04","slug":"hospitality-vs-retail-casual-pay-guide-2025","status":"publish","type":"post","link":"https:\/\/www.workstem.com\/au\/blog\/hospitality-vs-retail-casual-pay-guide-2025\/","title":{"rendered":"Hospitality vs Retail Award: Who Pays Casual Workers More in 2025?"},"content":{"rendered":"<div class='post-index' id='post-index'><a href='###' id='post-index-close'><i class='fa fa-list'><\/i><\/a>\r\n\t\t\t\t<h3 class='post-index-title'>Table of content<\/h3>\r\n\t\t\t\t<div class='post-index-inner' id='post-index-inner'>\r\n\t\t\t\t<ol class='post-index-list'><li class=\"post-index-item\" data-tt=\"title-idx-0\" ><a href=\"###\"title=\"Understanding the Hospitality and Retail Awards\">Understanding the Hospitality and Retail Awards<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-1\" ><a href=\"###\"title=\"Weekend &amp; Public Holiday Penalties (2025)\">Weekend &amp; Public Holiday Penalties (2025)<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-2\" ><a href=\"###\"title=\"\u00a0Break Entitlements &amp; Overtime\">\u00a0Break Entitlements &amp; Overtime<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-3\" ><a href=\"###\"title=\"Which Industry is Better for Employers?\">Which Industry is Better for Employers?<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-4\" ><a href=\"###\"title=\"How Workstem Helps Hospitality Industry Businesses\">How Workstem Helps Hospitality Industry Businesses<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-5\" ><a href=\"###\"title=\"FAQs About the Hospitality Industry Award 2025\">FAQs About the Hospitality Industry Award 2025<\/a><\/li><\/ol>\r\n\t\t\t<\/div><\/div>\r\n\t\t\t<script>\r\n\t\t\t$(function(){\r\n\t\t\t\tvar contIdxHeight = $('#post-index-inner').height()+20;\r\n\t\t\t\t$('#post-index-inner').css('height',contIdxHeight+'px');\r\n\t\t\t\t$('#post-index-close').on('click',function(){\r\n\t\t\t\t\tif($('#post-index-inner').height()>20) {\r\n\t\t\t\t\t\t$('#post-index-inner').css('height',0);\r\n\t\t\t\t\t\t$('#post-index-inner').css('padding-top',0);\r\n\t\t\t\t\t} else {\r\n\t\t\t\t\t\t$('#post-index-inner').css('height',contIdxHeight+'px');\r\n\t\t\t\t\t\t$('#post-index-inner').css('padding-top','20px');\r\n\t\t\t\t\t}\r\n\t\t\t\t});\r\n\t\t\t\t$('.post-index-item').on('click',function(){\r\n\t\t\t\t\tvar tt=$(this).data('tt');\r\n\t\t\t\t\tscrollPosition(document.getElementById(tt));\r\n\t\t\t\t});\r\n\t\t\t});\t\r\n\t\t\t<\/script><div class='post-content-full'><p>As an employer considering casual staff for your hospitality or retail business, understanding award wage differences is crucial for budgeting and compliance. The key factors impacting your labor costs include:<\/p>\n<ul>\n<li>Base pay rates &#8211; Hospitality awards typically cost more<\/li>\n<li>Weekend and public holiday penalties &#8211; Significant variations exist<\/li>\n<li>Break entitlements and overtime rules &#8211; Compliance risks to manage<\/li>\n<li>Payroll automation &#8211; How HR system can streamline operations<\/li>\n<\/ul>\n<p>This guide compares costs and helps you make informed staffing decisions while maintaining full award compliance.<\/p>\n<h2 id=\"title-idx-0\" class=\"icon-anchor\">Understanding the Hospitality and Retail Awards<\/h2>\n<h3>What is the Hospitality Industry (General) Award 2025?<\/h3>\n<p>The Hospitality Industry (General) Award 2025 (MA000009) sets minimum pay rates, penalty rates, and employment conditions for workers in hotels, restaurants, caf\u00e9s, pubs, and clubs across Australia. It\u2019s updated annually by the Fair Work Commission.<\/p>\n<h3>What is the General Retail Industry Award 2025?<\/h3>\n<p>The General Retail Industry Award 2020 (MA000004) sets the employment conditions for casual workers in retail settings, covering shops and businesses that sell goods and services to the public.<\/p>\n<h2><strong>Casual Base Pay Rates (2025)<\/strong><\/h2>\n<p>Minimum wage rates are pivotal in maintaining the integrity of the hospitality industry. As of 2025, the following are the key minimum wage rates classified under the Hospitality Industry Award:<\/p>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong>Employee Type<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Hospitality Award (MA000009)<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Retail Award (MA000004)<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Minimum Casual Rate<\/td>\n<td style=\"text-align: center;\">$29.04\/hr<\/td>\n<td style=\"text-align: center;\">$28.26\/hr<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Casual Loading<\/td>\n<td style=\"text-align: center;\">+25%<\/td>\n<td style=\"text-align: center;\">+25%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em>*Hospitality pays $0.78\/hr more for casuals at the base level.<\/em><\/p>\n<h2 id=\"title-idx-1\" class=\"icon-anchor\">Weekend &amp; Public Holiday Penalties (2025)<\/h2>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><strong>Day<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Hospitality Award<\/strong><\/td>\n<td style=\"text-align: center;\"><strong>Retail Award<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Saturday<\/td>\n<td style=\"text-align: center;\">125% ($36.30\/hr)<\/td>\n<td style=\"text-align: center;\">125% ($35.33\/hr)<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Sunday<\/td>\n<td style=\"text-align: center;\">150% ($43.56\/hr)<\/td>\n<td style=\"text-align: center;\">150% ($42.39\/hr)<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Public Holiday<\/td>\n<td style=\"text-align: center;\">250% ($72.60\/hr)<\/td>\n<td style=\"text-align: center;\">250% ($70.65\/hr)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><em>*Hospitality pays slightly more due to higher base rates.<\/em><\/p>\n<h2 id=\"title-idx-2\" class=\"icon-anchor\">\u00a0Break Entitlements &amp; Overtime<\/h2>\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center;\"><strong>Rule<\/strong><\/p>\n<\/td>\n<td style=\"text-align: center;\"><strong>Hospitality Award (MA000009)<\/strong><\/td>\n<td>\n<p style=\"text-align: center;\"><strong>Retail Award (MA000004)<\/strong><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\">Rest Breaks<\/p>\n<\/td>\n<td style=\"text-align: center;\">10 mins paid per 4-hour shift<\/td>\n<td style=\"text-align: center;\">15 mins unpaid for 5+ hour shifts<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Overtime<\/td>\n<td style=\"text-align: center;\">After 38 hrs\/week or 10 hrs\/day<\/td>\n<td>\n<p style=\"text-align: center;\">After 38 hrs\/week or 10 hrs\/day<\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">Night Penalties<\/td>\n<td style=\"text-align: center;\">+15% after 10 PM<\/td>\n<td>\n<p style=\"text-align: center;\">+15% after 10 PM<\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"title-idx-3\" class=\"icon-anchor\">Which Industry is Better for Employers?<\/h2>\n<h3>Choose Hospitality If:<\/h3>\n<ul>\n<li>You need <strong>flexible short shifts<\/strong> (e.g., bars, events).<\/li>\n<li>Your business thrives <strong>on weekend\/holiday<\/strong> <strong>trade\u00a0<\/strong>(offset penalty costs).<\/li>\n<\/ul>\n<h3>Choose Retail If:<\/h3>\n<ul>\n<li>You want <strong>lower wage costs<\/strong> (base + penalties).<\/li>\n<li>Your staff work <strong>standard daytime hours<\/strong>\u00a0(no night premiums).<\/li>\n<\/ul>\n<h3>Cost Example:<\/h3>\n<p>A casual working <strong>10 hours on Sunday<\/strong> costs<\/p>\n<ul>\n<li><strong>Hospitality:<\/strong>\u00a0$435.60<\/li>\n<li><strong>Retail:<\/strong>\u00a0$423.90<\/li>\n<li><strong>Savings in retail:<\/strong> $11.70 per shift<\/li>\n<\/ul>\n<h2 id=\"title-idx-4\" class=\"icon-anchor\">How Workstem Helps Hospitality Industry Businesses<\/h2>\n<p>Simplify award interpretation and payroll processing with <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/\" target=\"_blank\" rel=\"noopener\">Workstem<\/a>,<\/span> the all-in-one <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/\" target=\"_blank\" rel=\"noopener\">workforce management &amp; payroll software<\/a> <\/span>designed for every industry. Our system supports 122+ modern awards &amp; 34 EAs, including the Hospitality Industry Award 2025, and keeps you up-to-date with changes in wage rates, penalty rates, and overtime rules.<\/p>\n<p>Managing payroll under the Hospitality Industry Award 2025 can be complex. Workstem\u2019s workforce management software ensures:<\/p>\n<ul>\n<li>Accurate award interpretation<\/li>\n<li>Automated penalty rates &amp; overtime calculations<\/li>\n<li>Compliant payslips &amp; record-keeping<\/li>\n<li>Seamless integrations with<span style=\"color: #3366ff;\"> <a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/product\/integrations\/xero\/\" target=\"_blank\" rel=\"noopener\">Xero<\/a>, <a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/product\/integrations\/netsuite\/\" target=\"_blank\" rel=\"noopener\">NetSuite<\/a><\/span>, and more<\/li>\n<\/ul>\n<p>Choose from our <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/pricing\/\" target=\"_blank\" rel=\"noopener\">Standard or Advanced plan<\/a><\/span> to suit your business needs, and stay Fair Work compliant with confidence.<\/p>\n<p><a href=\"https:\/\/www.workstem.com\/au\/contact\/\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #3366ff;\">Book a free demo<\/span><\/a> with our payroll experts and experience how Workstem can streamline your payroll and workforce operations.<\/p>\n<h2 id=\"title-idx-5\" class=\"icon-anchor\">FAQs About the Hospitality Industry Award 2025<\/h2>\n<p><strong>Q1: Do casuals get annual leave under these awards?<\/strong><\/p>\n<p><strong>A1: <\/strong>No\u2014casuals receive a 25% loading instead of paid leave.<\/p>\n<p><strong>Q2: What are the key changes in the 2025 Award?<\/strong><\/p>\n<p><strong>A2:<\/strong> Minimum wage increase: ~3.5% (projected) for full-time, part-time, and casual employees;penalty rates: Unchanged for weekends\/public holidays, but base rates rise; casual loading: Remains at 25%.<\/p>\n<p><strong>Q3: Does the Award apply to casual workers?<\/strong><\/p>\n<p><strong>A3:<\/strong> Yes. Casual employees receive: base rate + 25% loading (e.g., $24.05 + $6.01 = $30.06\/hour); additional penalty rates for weekends\/nights.<\/p>\n<p><strong>Q4: Are breaks and overtime included?<\/strong><\/p>\n<p><strong>A4:<\/strong> Breaks: 10-minute paid rest breaks per 4-hour shift; overtime: Paid after 38 hours\/week (full-time) or 10 hours\/day.<\/p>\n<p><strong>Q5: Can Workstem help with casual employee management?<\/strong><\/p>\n<p><strong>A5:<\/strong> Absolutely. Workstem supports casual loading, dynamic rosters, and real-time tracking to ensure casual workers are paid correctly and fairly under the award.<\/p>\n<p><strong>Q6: Is Workstem compliant with Fair Work and STP2?<\/strong><\/p>\n<p><strong>A6:<\/strong> Yes, Workstem is fully compliant with Fair Work obligations and Single Touch Payroll Phase 2 (STP2), ensuring seamless reporting to the ATO.<\/p>\n<p><strong><em>Read More:<\/em><\/strong><\/p>\n<p><em><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/\" target=\"_blank\" rel=\"noopener\">Hospitality Industry (General) Award Guide [MA000009]<\/a><\/span><\/em><\/p>\n<p><em><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/blog\/updated-hospitality-award-rates\/\" target=\"_blank\" rel=\"noopener\">Updated Hospitality Award Rates: What You Need to Know<\/a><\/span><\/em><\/p>\n<p><em><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/glossary\/hospitality-award\/\" target=\"_blank\" rel=\"noopener\">Hospitality Award<\/a><\/span><\/em><\/p>\n<p><em><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/blog\/restaurant-award-vs-hospitality-award-difference\/\" target=\"_blank\" rel=\"noopener\">Restaurant Award vs Hospitality Award: What\u2019s the Difference?<\/a><\/span><\/em><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Table of content Understanding the Hospitality and Retail AwardsWeekend &amp; Public Holiday Penalties (2025)\u00a0Break Entitlements &amp; OvertimeWhich Industry is Better for Employers?How Workstem Helps Hospitality Industry BusinessesFAQs About the Hospitality Industry Award 2025 As an employer considering casual staff for your hospitality or retail business, understanding award wage differences is crucial for budgeting and compliance&#8230;.<\/p>\n","protected":false},"author":9,"featured_media":2060,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[40,42],"class_list":["post-1943","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-award-interpretation","tag-popular"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Casual Pay 2025: Hospitality vs Retail | Fair Work Guide- Workstem Australia<\/title>\n<meta name=\"description\" content=\"Compare casual employment costs under the Hospitality Award (MA000009) and Retail Award (MA000004). 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