{"id":451,"date":"2023-06-28T16:09:13","date_gmt":"2023-06-28T04:09:13","guid":{"rendered":"https:\/\/www.workstem.com\/au\/blog\/auto-draft\/"},"modified":"2023-09-22T22:10:55","modified_gmt":"2023-09-22T10:10:55","slug":"hospitality-industry-general-award-guide","status":"publish","type":"post","link":"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/","title":{"rendered":"Hospitality Industry (General) Award Guide [MA000009]"},"content":{"rendered":"<div class='post-index' id='post-index'><a href='###' id='post-index-close'><i class='fa fa-list'><\/i><\/a>\r\n\t\t\t\t<h3 class='post-index-title'>Table of content<\/h3>\r\n\t\t\t\t<div class='post-index-inner' id='post-index-inner'>\r\n\t\t\t\t<ol class='post-index-list'><li class=\"post-index-item\" data-tt=\"title-idx-0\" ><a href=\"###\"title=\"What is the Hospitality Industry General Award?\">What is the Hospitality Industry General Award?<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-1\" ><a href=\"###\"title=\"Who is entitled to the Hospitality Industry Award?\">Who is entitled to the Hospitality Industry Award?<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-2\" ><a href=\"###\"title=\"How is the shiftwork arranged in the Hospitality Industry Award?\">How is the shiftwork arranged in the Hospitality Industry Award?<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-3\" ><a href=\"###\"title=\"How are wages and allowances calculated in the Hospitality Industry Award?\">How are wages and allowances calculated in the Hospitality Industry Award?<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-4\" ><a href=\"###\"title=\"How is the leave managed in the Hospitality Industry Award?\">How is the leave managed in the Hospitality Industry Award?<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-5\" ><a href=\"###\"title=\"How to keep in compliance with the Hospitality Industry Award\uff1f\">How to keep in compliance with the Hospitality Industry Award\uff1f<\/a><\/li><li class=\"post-index-item\" data-tt=\"title-idx-6\" ><a href=\"###\"title=\"How can Workstem assist you?\">How can Workstem assist you?<\/a><\/li><\/ol>\r\n\t\t\t<\/div><\/div>\r\n\t\t\t<script>\r\n\t\t\t$(function(){\r\n\t\t\t\tvar contIdxHeight = $('#post-index-inner').height()+20;\r\n\t\t\t\t$('#post-index-inner').css('height',contIdxHeight+'px');\r\n\t\t\t\t$('#post-index-close').on('click',function(){\r\n\t\t\t\t\tif($('#post-index-inner').height()>20) {\r\n\t\t\t\t\t\t$('#post-index-inner').css('height',0);\r\n\t\t\t\t\t\t$('#post-index-inner').css('padding-top',0);\r\n\t\t\t\t\t} else {\r\n\t\t\t\t\t\t$('#post-index-inner').css('height',contIdxHeight+'px');\r\n\t\t\t\t\t\t$('#post-index-inner').css('padding-top','20px');\r\n\t\t\t\t\t}\r\n\t\t\t\t});\r\n\t\t\t\t$('.post-index-item').on('click',function(){\r\n\t\t\t\t\tvar tt=$(this).data('tt');\r\n\t\t\t\t\tscrollPosition(document.getElementById(tt));\r\n\t\t\t\t});\r\n\t\t\t});\t\r\n\t\t\t<\/script><div class='post-content-full'><p>This article provides guidelines on the Australian Hospitality Industry Award package. For more information on this award, please refer to the <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/library.fairwork.gov.au\/award\/?krn=MA000009\" target=\"_blank\" rel=\"noopener\">Hospitality Industry (General) Award [MA000009]<\/a><\/span>.<\/p>\n<h2 id=\"title-idx-0\" class=\"icon-anchor\">What is the Hospitality Industry General Award?<\/h2>\n<p>The Hospitality Industry General Award, also known as the Hospitality Award, is a set of legal minimum employment standards and conditions that apply to employees working in the hospitality industry in Australia.<\/p>\n<p>The award sets out the minimum wage rates, working hours, overtime, annual leave, sick leave, and other entitlements for employees working in various roles within the hospitality industry, such as chefs, waiters, bartenders, and housekeeping staff. The award is designed to ensure that employees in the hospitality industry are treated fairly and receive reasonable pay and conditions for their work.<\/p>\n<h2 id=\"title-idx-1\" class=\"icon-anchor\">Who is entitled to the Hospitality Industry Award?<\/h2>\n<h3>Coverage<\/h3>\n<p>The Hospitality Industry Award applies to both employers and employees working in the hospitality industry. According to the Award, the term &#8220;hospitality industry&#8221; encompasses the following:<\/p>\n<ul>\n<li>All types of tourist or residential accommodation including hotels, motels, serviced apartments, resorts and caravan parks;<\/li>\n<li>Bars and pubs;<\/li>\n<li>Caterers;<\/li>\n<li>Casinos;<\/li>\n<li>Nightclubs, function areas, convention facilities and restaurants that are connected with an employer covered by the<span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/glossary\/hospitality-award\/\" target=\"_blank\" rel=\"noopener\"> Hospitality Award<\/a><\/span> (e.g. a restaurant or a nightclub at a hotel).<\/li>\n<\/ul>\n<h3>Types of employment<\/h3>\n<p>An employee covered by this award must be one of the following:<\/p>\n<ul>\n<li>A full-time employee who is engaged to work an average of 38 ordinary hours per week\uff08See<span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/awardviewer.fwo.gov.au\/award\/show\/MA000009#P471_37802\" target=\"_blank\" rel=\"noopener\"> clause 15.1 for rostering patterns<\/a><\/span>\uff09;or<\/li>\n<li>A part-time employee who is engaged to work at least 8 and fewer than 38 ordinary hours per week (or, if the employer operates a roster, an average of at least 8 and fewer than 38 hours per week over the roster cycle);or<\/li>\n<li>A casual employee who is engaged on an irregular or intermittent basis, with no expectation of ongoing employment.<\/li>\n<\/ul>\n<h3>The Award does not generally cover<\/h3>\n<ul>\n<li>Clubs registered or recognised under State or Territory legislation;<\/li>\n<li>Businesses covered by the Fast Food Industry Award 2010, the Registered and Licensed Clubs Award 2010, or the Restaurant Industry Award 2020;<\/li>\n<li>Boarding schools, residential colleges, hospitals, orphanages, councils or local government bodies, catering by a restaurant business or aged care facility, theme parks, in-flight catering businesses or roadhouses that sell petrol;<\/li>\n<li>Contract security, gardening or maintenance provided by a business that isn\u2019t primarily in the hospitality industry<\/li>\n<\/ul>\n<h2 id=\"title-idx-2\" class=\"icon-anchor\">How is the shiftwork arranged in the Hospitality Industry Award?<\/h2>\n<h3>Shiftworker<\/h3>\n<table>\n<tbody>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The Hospitality Industry Award does not include provisions specifically for shift workers.\u00a0<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">While employees working mornings are entitled to penalty rates, they are not considered to be shift workers.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Hours of Work<\/h3>\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Employment type<\/b><\/p>\n<\/td>\n<td style=\"text-align: center;\"><b>Ordinary hours per week<\/b><\/td>\n<td style=\"text-align: center;\"><b>Minimum daily hours<\/b><\/td>\n<td>\n<p style=\"text-align: center;\"><b>Maximum daily hours<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Full-time<\/span><\/p>\n<\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">38 hours per week<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">6 hours<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">11.5 hours<\/span><\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Part-time<\/span><\/p>\n<\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">8 to less than 38 hours<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">3 hours<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">11.5 hours<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Casual<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">No guaranteed hours<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">2 hours<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">12 hours<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Breaks<\/h3>\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Hours worked per shift<\/b><\/p>\n<\/td>\n<td style=\"text-align: center;\"><b>Breaks<\/b><\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">More than 5 hours and up to 6<\/span><\/p>\n<\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Elective unpaid meal break of up to 30 minutes in accordance with clause 16.4\u2014Request for unpaid meal break.<\/span><\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">More than 6 hours and up to 8<\/span><\/p>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">An unpaid meal break of no less than 30 minutes (to be taken after the first 2 hours of work and within the first 6 hours of work).<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">More than 8 hours and up to 10<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">An unpaid meal break of no less than 30 minutes (to be taken after the first 2 hours of work and within the first 6 hours of work).<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">One 20 minute paid rest break (may be taken as two 10 minute paid rest breaks).<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">More than 10 hours<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">An unpaid meal break of no less than 30 minutes (to be taken after the first 2 hours of work and within the first 6 hours of work).<\/span><\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Two 20 minute paid rest breaks.<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"title-idx-3\" class=\"icon-anchor\">How are wages and allowances calculated in the Hospitality Industry Award?<\/h2>\n<h3>Minimum rates<\/h3>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;\"><b>Employee classification<\/b><\/td>\n<td style=\"text-align: center;\"><b>Employee stream and grade<\/b><\/td>\n<td style=\"text-align: center;\"><b>Minimum weekly rate<\/b><\/p>\n<p>(full-time employee)<\/td>\n<td>\n<p style=\"text-align: center;\"><b>Minimum hourly rate<\/b><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Introductory level<\/b><\/p>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$859.30<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$22.61<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\">\n<p style=\"text-align: center;\"><b>Level 1<\/b><\/p>\n<\/td>\n<td style=\"text-align: center;\">\n<ul>\n<li style=\"font-weight: 400; text-align: left;\"><span style=\"font-weight: 400;\">Food and beverage attendant grade 1;<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\"><span style=\"font-weight: 400;\">Guest service grade 1;<\/span><\/li>\n<li style=\"font-weight: 400; text-align: left;\"><span style=\"font-weight: 400;\">Kitchen attendant grade 1<\/span><\/li>\n<\/ul>\n<\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$882.80<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$23.23<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Level 2<\/b><\/p>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Clerical grade 1;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cook grade 1;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Door person\/security officer grade 1;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Food and beverage attendant grade 2;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Front office grade 1;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gardener grade 1;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Guest service grade 2;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Kitchen attendant grade 2;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Leisure attendant grade 1;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Storeperson grade 1<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$914.90<\/span><\/p>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$24.08<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Level 3<\/b><\/p>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Clerical grade 2;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cook grade 2;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Food and beverage attendant grade 3;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Fork-lift driver;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Front office grade 2;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gardener grade 2;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Guest service grade 3;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Handyperson;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Kitchen attendant grade 3;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Leisure attendant grade 2;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Storeperson grade 2;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Timekeeper\/security officer grade 2<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$945.00<\/span><\/p>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$24.87<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Level 4<\/b><\/p>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Clerical grade 3;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cook (tradesperson) grade 3;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Food and beverage attendant (tradesperson) grade 4;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Front office grade 3;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gardener grade 3 (tradesperson);<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Guest service grade 4;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Leisure attendant grade 3;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Storeperson grade 3<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$995.00<\/span><\/p>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$26.18<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Level 5<\/b><\/p>\n<\/td>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Clerical supervisor;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Cook (tradesperson) grade 4;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Food and beverage supervisor;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Front office supervisor;<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Gardener grade 4 (tradesperson);<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Guest service supervisor<\/span><\/li>\n<\/ul>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$1057.40<\/span><\/p>\n<\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$27.83<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Level 6<\/b><\/p>\n<\/td>\n<td>\n<ul>\n<li><span style=\"font-weight: 400;\">Cook (tradesperson) grade 5<\/span><\/li>\n<\/ul>\n<\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">$1085.60<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">$28.57<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Overtime rates<\/h3>\n<p>The overtime rate payable to an employee depends on the time at which the overtime is worked:<\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>For overtime worked on<\/b><\/p>\n<\/td>\n<td style=\"text-align: center;\"><b>Overtime rate<\/b><\/p>\n<p>(% of ordinary hourly rate)<\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Monday to Friday &#8211; First 2 hours<\/span><\/p>\n<\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">150%<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Monday to Friday &#8211; After 2 hours<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">200%<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Midnight Friday to midnight Sunday\u00a0<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">200%<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">RDO(Rostered day off)<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">200%<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>\u200d<br \/>\nPenalty rates<\/h3>\n<p>When an employee works ordinary hours on the following days, they are entitled to the following penalty rates:<\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<p style=\"text-align: center;\"><b>Time of ordinary hours worked<\/b><\/p>\n<\/td>\n<td style=\"text-align: center;\"><b>Full-time and part-time employees<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">(% of minimum hourly rate of pay)<\/span><\/i><\/td>\n<td style=\"text-align: center;\"><b>Casual employees<\/b><\/p>\n<p><i><span style=\"font-weight: 400;\">(% of minimum hourly rate of pay; inclusive of casual loading)<\/span><\/i><\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Monday to Friday \u2013 7.00 am to 7.00 pm<\/span><\/p>\n<\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">100%<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">125%<\/span><\/td>\n<\/tr>\n<tr>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Monday to Friday \u2013 7.00 pm to midnight<\/span><\/p>\n<\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">100% plus $2.62 per hour or part of an hour<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">125% plus $2.62 per hour or part of an hour<\/span><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Monday to Friday\u2014midnight to 7.00 am<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">100% plus $3.93 per hour or part of an hour<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">125% plus $3.93 per hour or part of an hour<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Saturday<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">125%<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">150%<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Sunday<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">150%<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">175%<\/span><\/p>\n<\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">Public holiday<\/span><\/td>\n<td style=\"text-align: center;\"><span style=\"font-weight: 400;\">225%<\/span><\/td>\n<td>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">250%<\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Allowance<\/p>\n<table>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">All-purpose allowances\u00a0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">All purpose allowances are included in rate of pay when calculating any penalties, loadings or payment while on annual leave\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Fork-lift driver allowance\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(All-purpose allowance)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$0.36 per hour\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Part-time\/casual drivers employed prior to 23 January 2020 are paid an additional allowance of:$2.70 per day (up to a maximum $13.49 per week)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Meal allowance\u00a0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$13.95\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Paid when full-time\/part-time employee works more than 2 hours overtime<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Tool and equipment allowance\u00a0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$1.86 per day or part day (maximum $9.11 per week)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For cooks or apprentices required to provide their own tools, or reimburse for utensils required for the employee to work.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Special clothing allowance\u00a0<\/span><\/td>\n<td><b>Wear special clothing<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Reimburse when required to wear special clothing not supplied by the employer.<\/span><\/p>\n<p><b>Laundering<\/b><\/p>\n<p><span style=\"font-weight: 400;\">If responsible for laundering special clothing, then a weekly allowance amount is agreed between the employer and employee, or the employee is reimbursed for the laundering costs.<\/span><\/p>\n<p><b><i>If Catering employee<\/i><\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">$6.00 per week for full-time<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">$2.05 for each uniform for part-time\/casual<\/span><\/li>\n<\/ul>\n<p><b><i>If Motel employee\u00a0<\/i><\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">$2.40 for each uniform (maximum $7.45 per week)<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Motor vehicle allowance\u00a0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$0.85 per kilometre\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Working late<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Employer pays for reasonable cost of transport when employee finishes work at time when it is unreasonable for them travel by usual means home<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Working early<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Employer pays for reasonable cost of transport when employee starts work at time when it is unreasonable for them travel by usual means home<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Working away from usual place of work\u00a0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">When full-time or part-time employees are\u00a0 required to work 80+ kilometres away from their usual place of work, the employer pays for reasonable fare for travel from the employee&#8217;s usual place of work to the new place of work.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Airport catering travel allowance\u00a0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$7.28 per day of work for airport catering employee\u00a0<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">First aid allowance\u00a0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">$10.79 per week &#8211; full-time employee<\/span><\/p>\n<p><span style=\"font-weight: 400;\">$2.16 per day (maximum $10.79 per week) &#8211; part-time\/casual employee<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Airport catering supervisory allowance\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">(All-purpose allowance)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">For employee of an airport catering employer required to supervise other employees:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Up to 5 employees = $17.99 per week\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">6 &#8211; 10 employees\u00a0 \u00a0 \u00a0 = $24.74 per week\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">11 &#8211; 20 employees\u00a0 \u00a0 = $27.88 per week\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">More than 20 employees = $46.77 per week<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Split shift allowance<\/span><\/td>\n<td><span style=\"font-weight: 400;\">For full-time or part-time employees who work split shifts on any day:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">$2.97 per day when period between shifts is between 2 and 3 hours<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">$4.50 per day when period between shifts is more than 3 hours<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Overnight stay allowance\u00a0<\/span><\/td>\n<td><b>$53.97 per overnight stay<\/b><span style=\"font-weight: 400;\"> + <\/span><b>150% of ordinary rate<\/b><span style=\"font-weight: 400;\"> for work performed of more than one hour in duration during an overnight stay.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When an employee is required to stay overnight at employers premises to assist guests outside ordinary business hours.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"title-idx-4\" class=\"icon-anchor\">How is the leave managed in the Hospitality Industry Award?<\/h2>\n<p>In the Hospitality Industry Award, leave entitlements for employees are determined by the National Employment Standards (<span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.fwc.gov.au\/documents\/awards\/resources\/nes.pdf\" target=\"_blank\" rel=\"noopener\">NES<\/a><\/span>) and the classification of the employee.<\/p>\n<h3>Annual leave<\/h3>\n<p>Annual leave is provided for in the <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.fwc.gov.au\/documents\/awards\/resources\/nes.pdf\" target=\"_blank\" rel=\"noopener\">NES<\/a><\/span>. It does not apply to casual employees.<\/p>\n<table>\n<tbody>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Shift workers who work 7 days a week and regularly work on Sundays and public holidays in a business that operates 24\/7 are entitled to an extra week of paid annual leave under clause 30.2 of the NES.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<tr>\n<td>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Employers are required to pay employees an extra 17.5% of their regular pay as annual leave loading, both during their annual leave and when they leave the company with unused leave.<\/span><\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h3>Personal Leave<\/h3>\n<p>Personal leave includes sick leave and carer\u2019s leave that accumulates each year.<\/p>\n<ul>\n<li>Full-time employees are entitled to 10 paid days per year;<\/li>\n<li>Part-time employees entitled to pro rata 10 days each year; and<\/li>\n<li>Casual employees are entitled to unpaid carer\u2019s leave.<\/li>\n<\/ul>\n<h3>Public holidays<\/h3>\n<p>Public holiday entitlements are provided for in the <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.fwc.gov.au\/documents\/awards\/resources\/nes.pdf\" target=\"_blank\" rel=\"noopener\">NES<\/a><\/span>.Employees and employers can agree to substitute another day or part-day for a public holiday or part-day public holiday under the National Employment Standards (NES).<\/p>\n<ul>\n<li>If a <strong>full-time employee&#8217;s<\/strong> rostered day off or accrued day off falls on a public holiday, the employer must either pay the employee an extra day&#8217;s pay, give them an alternative day off within 28 days, or give them an additional day&#8217;s annual leave.<\/li>\n<li>For <strong>part-time employees<\/strong>, if they are scheduled to work on a public holiday, they are entitled to be absent from work and must be paid for the ordinary hours they were scheduled to work.<\/li>\n<\/ul>\n<h2 id=\"title-idx-5\" class=\"icon-anchor\">How to keep in compliance with the Hospitality Industry Award\uff1f<\/h2>\n<p>To comply with the Hospitality Industry Award in Australia, businesses in the hospitality industry can follow:<\/p>\n<table>\n<tbody>\n<tr>\n<td><b>Minimum wage<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Employers must pay their employees at least the minimum wage set by the Fair Work Commission.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Superannuation<\/b><\/td>\n<td><span style=\"font-weight: 400;\"> Employers are obligated to make superannuation contributions on behalf of their eligible employees, which includes calculating and paying the correct amount on time.<\/span><\/td>\n<\/tr>\n<tr>\n<td><b>Taxation<\/b><\/td>\n<td><span style=\"font-weight: 400;\">Businesses must accurately calculate and withhold income tax from employee wages, regularly passing the amount to the ATO.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">\u200d<\/span><b>Record-keeping<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Employers are required to maintain comprehensive records relating to employee pay, taxes, superannuation and entitlements<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2 id=\"title-idx-6\" class=\"icon-anchor\">How can Workstem assist you?<\/h2>\n<p><span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/\" target=\"_blank\" rel=\"noopener\">Workstem is a one-stop payroll &amp; HR platform<\/a><\/span> with an <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/product\/award-interpretation\/\" target=\"_blank\" rel=\"noopener\">award interpretation module<\/a><\/span> and customised attendance formulas that ensure hospitality employers stay compliant with Fair Work regulations. The platform simplifies HR processes, reduces administrative burdens, and offers a user-friendly interface for small businesses and large enterprises alike.<\/p>\n<p>Experience the benefits of <span style=\"color: #3366ff;\"><a style=\"color: #3366ff;\" href=\"https:\/\/www.workstem.com\/au\/\" target=\"_blank\" rel=\"noopener\">Workstem<\/a><\/span> for yourself!<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Table of content What is the Hospitality Industry General Award?Who is entitled to the Hospitality Industry Award?How is the shiftwork arranged in the Hospitality Industry Award?How are wages and allowances calculated in the Hospitality Industry Award?How is the leave managed in the Hospitality Industry Award?How to keep in compliance with the Hospitality Industry Award\uff1fHow can&#8230;<\/p>\n","protected":false},"author":2,"featured_media":452,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[41,40,42],"class_list":["post-451","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-uncategorized","tag-all","tag-award-interpretation","tag-popular"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.1.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hospitality Award |Complete Guide | Workstem<\/title>\n<meta name=\"description\" content=\"Stay compliant and competitive in the Hospitality Industry with the latest insights on the General Award [MA000009]. Our comprehensive guide covers everything from award wages to entitlements, penalty rates, and more. Elevate your business with expert advice from industry professionals. Click now to learn more!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Hospitality Award |Complete Guide | Workstem\" \/>\n<meta property=\"og:description\" content=\"Stay compliant and competitive in the Hospitality Industry with the latest insights on the General Award [MA000009]. Our comprehensive guide covers everything from award wages to entitlements, penalty rates, and more. Elevate your business with expert advice from industry professionals. Click now to learn more!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/\" \/>\n<meta property=\"og:site_name\" content=\"Workstem Australia\" \/>\n<meta property=\"article:published_time\" content=\"2023-06-28T04:09:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-09-22T10:10:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.workstem.com\/au\/wp-content\/uploads\/sites\/7\/2023\/06\/Untitled-design-min.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1050\" \/>\n\t<meta property=\"og:image:height\" content=\"490\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Sarah\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Sarah\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"9 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/\"},\"author\":{\"name\":\"Sarah\",\"@id\":\"https:\/\/www.workstem.com\/au\/#\/schema\/person\/829f66a7099e9e362ac219f1952c4f65\"},\"headline\":\"Hospitality Industry (General) Award Guide [MA000009]\",\"datePublished\":\"2023-06-28T04:09:13+00:00\",\"dateModified\":\"2023-09-22T10:10:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/\"},\"wordCount\":1750,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.workstem.com\/au\/wp-content\/uploads\/sites\/7\/2023\/06\/Untitled-design-min.png\",\"keywords\":[\"All\",\"Award Interpretation\",\"Popular\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/\",\"url\":\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/\",\"name\":\"Hospitality Award |Complete Guide | Workstem\",\"isPartOf\":{\"@id\":\"https:\/\/www.workstem.com\/au\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.workstem.com\/au\/wp-content\/uploads\/sites\/7\/2023\/06\/Untitled-design-min.png\",\"datePublished\":\"2023-06-28T04:09:13+00:00\",\"dateModified\":\"2023-09-22T10:10:55+00:00\",\"author\":{\"@id\":\"https:\/\/www.workstem.com\/au\/#\/schema\/person\/829f66a7099e9e362ac219f1952c4f65\"},\"description\":\"Stay compliant and competitive in the Hospitality Industry with the latest insights on the General Award [MA000009]. Our comprehensive guide covers everything from award wages to entitlements, penalty rates, and more. Elevate your business with expert advice from industry professionals. 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For more information on this award, please refer to the Hospitality Industry (General) Award [MA000009].\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.workstem.com\/au\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Hospitality Industry (General) Award Guide [MA000009]\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.workstem.com\/au\/#website\",\"url\":\"https:\/\/www.workstem.com\/au\/\",\"name\":\"Workstem Australia\",\"description\":\"Human Resources Management HRM System Australia\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.workstem.com\/au\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/www.workstem.com\/au\/#\/schema\/person\/829f66a7099e9e362ac219f1952c4f65\",\"name\":\"Sarah\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Hospitality Award |Complete Guide | Workstem","description":"Stay compliant and competitive in the Hospitality Industry with the latest insights on the General Award [MA000009]. 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Our comprehensive guide covers everything from award wages to entitlements, penalty rates, and more. Elevate your business with expert advice from industry professionals. Click now to learn more!","breadcrumb":{"@id":"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.workstem.com\/au\/blog\/hospitality-industry-general-award-guide\/#primaryimage","url":"https:\/\/www.workstem.com\/au\/wp-content\/uploads\/sites\/7\/2023\/06\/Untitled-design-min.png","contentUrl":"https:\/\/www.workstem.com\/au\/wp-content\/uploads\/sites\/7\/2023\/06\/Untitled-design-min.png","width":1050,"height":490,"caption":"This article provides guidelines on the Australian Hospitality Industry Award package. 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