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Open Positions

Product Operations Specialist

The new hire will assist on communicating with customers, introducing Workstem, conducting product demo & basic training to make sure that clients can successfully get onboard Workstem platform. The new hire will assist on communicating with customers, introducing Workstem, conducting product demo & basic training to make sure that clients can successfully get onboard Workstem platform. 

Responsibilities including:

1. Assist in conceptualizing product ideas, design and develop new product/ product range, trials and implementation
2. Over 5 years Australian payroll practice experience and Australian payroll system use experience, familiar with Australian Fair Work Awards
3. Smoothen new product launches for new and old clients
4. Monitor and improve product features along with the tech team
5. New features research, POC, and testing
6. Onboard new clients onto the platform successfully and smoothly, ensuring a low churn rate for the business
7. Handle client issues and provide solutions for customer requests

Regional Expansion Associate

The new hire will handle regional expansion tasks by bringing Workstem to our FTA markets – Australia.

Responsibilities including:
1. As an individual contributor, responsible for managing the business in the assigned territory by overseeing company needs, handling daily business issues, managing company associations, recognizing business opportunities
2. Explore opportunities to build wholesale partners as well as end clients.
3. Drive key commercial optimization initiatives relevant to the Region
4. Be responsible for the wholesale business through distributors and support the operation of business and enhance the brand image by making adjustments in relevant sections
5. Analyze sales and market intel across the region
6. Regular travel to selective markets is required

Please send your CV to HR@workstem.com for the job application.

Reports to: CEO

Location: Hong Kong/Sydney/Melbourne

Issue Date: 2022/02/09