Table of content
- What is the Children’s Services Award?
- Who is entitled to the Children’s Services Award?
- How is the shiftwork arranged in the Children’s Services Award?
- How are wages and allowances calculated in the Children’s Services Award?
- How is the leave managed in the Children’s Services Award?
- How to keep in compliance with the Children’s Services Award?
- How can Workstem assist you?
This article provides guidelines on the Australian Children’s Services Award package. For more information on this award, please refer to the Children’s Services Award [MA000120].
What is the Children’s Services Award?
The Children’s Services Award is a legal regulation in Australia that sets out the minimum employment standards and conditions for employers and employees in the childcare industry.
It covers various roles within the industry, including daycare workers, nursery staff, family-based childcare providers, out of school hours care workers, kindergarten teachers, and pre-school educators.
The award aims to ensure that employees in the childcare industry are treated fairly and receive reasonable pay and entitlements for their work.
Who is entitled to the Children’s Services Award?
Coverage
The Children’s Services Award covers employers and employees who work in the children’s services and early childhood education industry.
Examples of the children services and early childhood education industry include:
- long day care
- occasional care
- nurseries
- childcare centres
- day care facilities
- family based childcare
- out of school hours care
- vacation care
- adjunct care
- in-home care
- kindergartens and preschools
- mobile centres
- early childhood intervention programs.
Examples of employees covered by the Children’s Services Award include:
- child care workers
- room leaders, co-ordinators, assistant directors and directors
- support workers doing tasks such as cooking, cleaning, laundry, driving, gardening, maintenance and administrative duties.
The award also covers labour hire businesses and their employees who are placed with an organisation in the children’s services and early childhood education industry
Types of employment
An employee covered by this award must be one of the following:
Full-Time Employee |
Part-Time Employee | Casual Employee |
Engaged to work 38 ordinary hours per week, or an average of 38 hours worked over either a 76-hour fortnight or 152 hours per four weeks. | Engaged to work a specific number of hours, fewer than 38 ordinary hours and has reasonably predictable hours of work. |
There are no guaranteed working hours. |
The Award does not generally cover
The following employers and employees are not covered by the Children’s Services Award:
- carers in family day care
- qualified preschool and early childhood teachers
- child minders employed by fitness centres
- early childhood physical education program providers.
The Children’s Services Award doesn’t cover employers and employees when they are covered by one of the following awards:
- Educational Services (Schools) General Staff Award
- Higher Education General Staff Award
- Local Government Award
- Social and Community Services Award.
How is the shiftwork arranged in the Children’s Services Award?
Shiftwork
Shift |
Details |
Loading |
Early morning shift |
any shift commencing at or after 5.00 am and before 6.00 am. | 10% |
Afternoon shift |
any shift finishing after 6.30 pm and at or before midnight. |
15% |
Night shift | any shift finishing after midnight and at or before 8.00 am or any shift commencing at or before midnight and finishing before 5.00 am. |
17.5% |
Night shift, non-rotating | any night shift system in which night shifts do not rotate or alternate with another shift so as to give the employee at least one third of their working time off night shift in each roster cycle. |
30% |
Hours of Work
Ordinary hours can be worked:
|
|
|
|
Breaks
Hours worked |
Paid tea (rest) break | Unpaid meal break |
4 hours to 5 hours | Employees will be entitled to a paid rest period of 10 minutes |
Employees receive one meal break of not less than 30 minutes and not more than 60 minutes (noting that employees who are engaged for a shift of 6 hours or less may elect to forego a meal break). |
7 or more | Employees are entitled to two 10-minute paid rest breaks, unless they choose to waive one. |
How are wages and allowances calculated in the Children’s Services Award?
Minimum rates
Classification |
Minimum weekly rate | Minimum hourly rate | |
|
$ |
$ |
|
Support Worker |
|||
Level 1.1 |
On commencement | 878.00 | 23.11 |
Level 2.1 |
On commencement | 909.90 |
23.94 |
Level 2.2 | After 1 year* | 939.80 |
24.73 |
Level 3.1 | On commencement | 995.00 |
26.18 |
Children’s Services Employee |
|||
Level 1.1 |
On commencement | 878.00 |
23.11 |
Level 2.1 |
On commencement | 909.90 | 23.94 |
Level 2.2 |
After 1 year* | 939.80 | 24.73 |
Level 3A.1** | On commencement | 979.70 |
25.78 |
Level 3A.2** | After 1 year | 995.00 |
26.18 |
Level 3.1 |
On commencement | 995.00 | 26.18 |
Level 3.2 |
After 1 year* | 1029.30 |
27.09 |
Level 3.3 | After 2 years* | 1061.70 |
27.94 |
Level 3.4 (Diploma) | 1120.40 |
29.48 |
|
Level 4A.1 |
On commencement | 1061.70 |
27.94 |
Level 4A.2 |
After 1 year* | 1076.50 | 28.33 |
Level 4A.3 | After 2 years* | 1091.20 |
28.72 |
Level 4A.4 | After 3 years* | 1106.50 |
29.12 |
Level 4A.5 |
After 4 years* | 1121.30 | 29.51 |
Level 4.1 |
On commencement | 1172.00 |
30.84 |
Level 4.2 | After 1 year* | 1190.00 |
31.32 |
Level 4.3 | After 2 years* | 1207.70 |
31.78 |
Level 5A.1 |
On commencement | 1225.60 | 32.25 |
Level 5A.2 |
After 1 year* | 1243.40 |
32.72 |
Level 5A.3 | After 2 years* | 1261.00 |
33.18 |
Level 5.1 |
On commencement | 1225.60 | 32.25 |
Level 5.2 |
After 1 year* | 1243.40 |
32.72 |
Level 5.3 | After 2 years* | 1261.00 |
33.18 |
Level 5.4*** |
1265.50 | 33.30 | |
Level 6A.1 |
On commencement | 1413.30 |
37.19 |
Level 6A.2 | After 1 year* | 1430.90 |
37.66 |
Level 6A.3 | After 2 years* | 1448.50 |
38.12 |
Children’s Services Employee—Director |
|||
Level 6.1 | On commencement | 1413.30 |
37.19 |
Level 6.2 | After 1 year* | 1430.90 |
37.66 |
Level 6.3 |
After 2 years* | 1448.50 | 38.12 |
Level 6.4 |
On commencement | 1502.60 | 39.54 |
Level 6.5 |
After 1 year* | 1516.30 |
39.90 |
Level 6.6 | After 2 years* | 1534.50 |
40.38 |
Level 6.7 | On commencement | 1552.80 |
40.86 |
Level 6.8 | After 1 year * | 1570.50 |
41.33 |
Level 6.9 | After 2 years* | 1588.20 |
41.79 |
Overtime rates
The overtime rate payable to an employee depends on the time at which the overtime is worked:
For overtime worked on |
Full- and part-time employees (% of ordinary hourly rate) |
Casual employees (% of ordinary hourly rate) |
Monday to Friday – first 2 hours |
150% |
175% |
Monday to Friday – after 2 hours | 200% |
225% |
Penalty Rates
Employees are entitled to the additional rates when working on weekends or public holidays.
Rostered Shift |
Penalty Rate |
Saturday |
150% for the first 2 hours and 200% thereafter. Shift-workers will be paid at 150% for all ordinary hours worked (except for overtime which is paid at 150% for the first 2 hours and double time thereafter). |
Sunday |
200% of their ordinary rate for all hours. |
Sunday |
250% of their ordinary rate for all hours. |
Allowance
Allowance |
Details |
Broken Shift allowance |
|
Clothing and Equipment allowance |
|
Excess Fares allowance |
|
First Aid allowance |
|
Meal allowance |
|
Qualification allowance |
|
Use of own vehicle allowance |
|
Educational leader allowance |
|
How is the leave managed in the Children’s Services Award?
In the Children’s Services Award, leave entitlements for employees are determined by the National Employment Standards (NES) and the classification of the employee.
Annual leave
Annual leave is provided for in the NES.
An employee performing shift work required to work in accordance with a roster on Sundays and public holidays will receive an additional week of leave
|
|
Personal Leave
Personal/carer’s leave and compassionate leave are provided for in the NES.
Public holidays
Public holiday entitlements are provided for in the NES.Employees and employers can agree to substitute another day or part-day for a public holiday or part-day public holiday under the National Employment Standards (NES).
- When an employee works on a public holiday, they are entitled to be paid for a minimum of 4 hours of work, regardless of how long they actually work.
- For shiftworkers, if a shift is spread across a public holiday and a non-public holiday, they are entitled to be paid for a minimum number of hours per shift, even if they don’t work the full shift.
- If an employee needs to work on a public holiday, they may substitute an alternative day off, provided that it has been agreed in writing between the employer and employee.
How to keep in compliance with the Children’s Services Award?
To comply with the Children’s Services Award in Australia, businesses in the Children’s Services can follow:
Minimum wage |
Employers must pay their employees at least the minimum wage set by the Fair Work Commission. |
Superannuation |
Employers are obligated to make superannuation contributions on behalf of their eligible employees, which includes calculating and paying the correct amount on time. |
Taxation |
Businesses must accurately calculate and withhold income tax from employee wages, regularly passing the amount to the ATO. |
Record-keeping |
Employers are required to maintain comprehensive records relating to employee pay, taxes, superannuation and entitlements |
How can Workstem assist you?
Workstem is a one-stop payroll & HR platform with an award interpretation module and customised attendance formulas that ensure Children’s Services employers stay compliant with Fair Work regulations. The platform simplifies HR processes, reduces administrative burdens, and offers a user-friendly interface for small businesses and large enterprises alike.
Experience the benefits of Workstem for yourself!