In Australia, many activities and shopping centres frequently require part time employees to meet busy periods such as holiday shopping seasons or exhibitions. Additionally, some companies may need part time employees to complete specific project work, which often only requires employees on short-term contracts. Hiring part time employees is a common solution to address the shortage of manpower for large exhibitions, shopping centre events, or specific projects.
These part-time employees can serve as part-time salespeople, venue support assistants, security personnel, and other roles. They typically work during the duration of the event and leave after it concludes. However, managing short-term workers can be more challenging than managing full-time employees due to their high turnover and potential for no-shows.
If there is no proper management process in place, how can employers quickly find replacement personnel in cases of sudden absences? And how can effective communication be maintained with employees in any temporary adjustment situations? In addition to these issues, have you encountered the following challenges?
Scheduling conflicts or duplicate shifts
Have you noticed if there are overlapping shifts or scheduling errors? Many human resources professionals still rely on Excel for their work. While Excel is a useful tool for offline work, it does not provide any error prompts (unless there are formula errors). Furthermore, when using shared Excel spreadsheets, anyone can view and edit them, raising concerns about privacy and security.
By using a rostering software to manage employee schedules, you can schedule employees in bulk, saving time on copy-pasting. The schedule provides a clear overview and prompts for any duplicate shifts, significantly reducing the error rate of scheduling conflicts.
By setting permissions for schedule management, you can ensure that the schedule is not easily tampered with.
Additionally, through integration with mobile applications, you can address various unexpected situations such as shift changes, employee replacements, and overtime adjustments.
Time and attendance falsification
Are you aware if employees are involved in time and attendance falsification? Many companies still rely on manual paper-based sign-in methods, which are not suitable for calculating hourly wages and are susceptible to buddy punching (i.e., one employee signing in on behalf of another).
Fortunately, excellent mobile app-based time and attendance systems are now on the market. These systems offer a range of benefits, including accurate timekeeping and the elimination of buddy punching. Employees can easily clock in by scanning a QR code on their smartphones, ensuring precise recording of their attendance. This mobile clock-in process is not only convenient but also allows for seamless integration with the backend payroll calculation system.
To further enhance accuracy and accountability, these systems can incorporate GPS functionality. GPS integration enables the system to track and record the location of clock-ins. This feature helps verify that employees are physically present at the designated work site or location, preventing time fraud and ensuring reliable attendance records.
By adopting mobile app-based time and attendance systems with GPS capabilities, companies can address time and attendance falsification concerns. These systems provide accurate records, eliminate buddy punching, simplify payroll calculations, and enhance overall workforce management. It’s a valuable investment that promotes efficiency, fairness, and compliance in the timekeeping process.
Employee communication and information sharing
Maintaining effective communication with temporary employees is crucial. However, due to the high mobility of temporary employees, traditional communication methods such as email or flyers may not be fast and efficient enough.
By using a mobile application or an employee self-service portal, you can conveniently communicate with employees in real-time and send them important information through push notifications. You can send shift change notifications, work instructions and more. At the same time, employees can also use the application to check their schedules, view pay stubs, and request time off.
Overall, using dedicated scheduling and employee management systems can help you manage temporary employees more effectively. It can reduce scheduling conflicts and errors, improve the accuracy of timekeeping records, and facilitate communication and information sharing with employees. These systems often come with mobile applications, allowing employees to view and update their schedules and access other work-related information on their phones.
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