General Retail Industry Award Guide [MA000004]

General Retail Industry Award Guide [MA000004]

Table of content

  1. What is General Retail Industry Award?
  2. Who is entitled to General Retail Industry Award?
  3. How is the shiftwork arranged in General Retail Industry Award?
  4. How are wages and allowances calculated in General Retail Industry Award?
  5. How is the leave managed in General Retail Industry Award?
  6. How can Workstem assist you?

This blog is only the summary of the General Retail Industry Award. Please check the full version on Fair Work General Retail Industry Award [MA000004].

What is General Retail Industry Award?

Award is an industrial instrument that sets out the minimum terms and conditions of employment for a group of employees in a particular industry or occupation.

General Retail Industry Award is a set of rules and regulations that govern the employment conditions and minimum wages for employees working in the retail industry in Australia. This modern award commenced operation on 1 January 2010. The terms of the award have been varied since that date.

Who is entitled to General Retail Industry Award?

Coverage

General Retail Industry means the retail sale or hire of goods or services for personal, household or business consumption including:

  • clothing;and
  • food;and
  • furniture and household goods;and
  • personal and recreational goods;and
  • bakery shops at which the predominant activity is baking products for sale on the premises;and
  • the provision of repair services for household equipment;and
  • the provision of customer information or assistance at retail complexes;and
  • the delivery of newspapers by employees of a newsagent

Types of employment

An employee covered by this award must be one of the following:

  • a full-time employee (An employee who is engaged to work an average of 38 hours per week.);or
  • a part-time employee (An employee who is engaged to work fewer than 38 hours per week on a regular basis.);or
  • a casual employee (An employee who is engaged on an irregular or intermittent basis, with no expectation of ongoing employment.).

How is the shiftwork arranged in General Retail Industry Award?

Regarding hours of work, the award establishes standard working hours and provides guidelines for shiftwork, break, etc.

Hours of Work

Days

Span of hours

Monday to Friday

7.00 am –9.00 pm

Saturday

7.00 am –6.00 pm

Sunday

9.00 am –6.00 pm

Shiftwork

For an employee (other than a baking production employee) shiftwork means a shift starting at or after 6.00 pm on one day and before 5.00 am on the following day.

For a baking production employee shiftwork means a shift starting at or after midnight and before 6.00 am.

Time of hours worked

Full-Time & Part-Time Employees

(% of minimum hourly rate of pay)

Casual Employees

(% of minimum hourly rate of pay; inclusive of casual loading)

12:00 am Sunday to

12:00 am Friday

130% 155%
Saturday 150%

175%

Sunday 175%

200%

Breaks

Hours worked per shift

Breaks Meal breaks

4 or more but no more than 5

One 10 minute paid rest break

More than 5 but less than 7

One 10 minute paid rest break One unpaid meal break of at least 30 minutes and not more than 60 minutes
7 or more but less than 10 Two 10 minute paid rest breaks (one to be taken in the first half of the shift and one in the second half) One unpaid meal break of at least 30 minutes and not more than 60 minutes
10 or more Two 10 minute paid rest breaks (one to be taken in the first half of the shift and one in the second half)

Two unpaid meal breaks of at least 30 minutes and not more than 60 minutes

How are wages and allowances calculated in General Retail Industry Award?

In the General Retail Industry Award, wages and allowances are calculated based on several factors outlined within the award.

Minimum rates

Employee classification

Minimum weekly rate  (full-time employee) Minimum hourly rate

Retail Employee Level 1

888.50 23.38

Retail Employee Level 2

908.80 23.92

Retail Employee Level 3

922.90 24.29
Retail Employee Level 4 940.90

24.76

Retail Employee Level 5 979.60

25.78

Retail Employee Level 6 993.80

26.15

Retail Employee Level 7 1043.60

27.46

Retail Employee Level 8 1086.00

28.58

Overtime rates

The overtime rate payable to an employee depends on the time at which the overtime is worked:

When Overtime Is Worked

Full-Time & Part-Time Employees

(% of minimum hourly rate of pay)

Casual Employees

(% of minimum hourly rate of pay; inclusive of casual loading)

Monday to Saturday – first 3 hours

150% 175%

Monday to Saturday – after 3 hours

200%

225%

Sunday 200%

225%

Public holiday 250%

275%

Penalty rates

Time of ordinary hours worked

Full-time and part-time employees

(% of minimum hourly rate of pay)

Casual employees

(% of minimum hourly rate of pay; inclusive of casual loading)

Monday to Friday—after 6.00 pm

125% 150%

Saturday—all ordinary hours

125%

150%

Sunday –all ordinary hours 150%

175%

Public holiday –all ordinary hours 225%

250%

Allowances

Meal allowance work overtime of more than 1 hour; without at least 24 hours’ notice; cannot reasonably return home for a meal 

$20.01 per occasion

overtime exceeds 4 hours

$18.14 per occasion

Special clothing allowance $6.25 per week for a full-time employee

$1.25 per shift for a part-time or casual employee

Motor vehicle allowance $0.91 for each kilometre travelled
Cold work allowance $0.32 per hour while cold chambers or to stock or refill refrigerated storages

$0.50 per hour while cold chamber below 0℃

First aid allowance $12.23 per week
Liquor licence allowance $29.17 per week
Broken Hill $1.06 per hour

How is the leave managed in General Retail Industry Award?

For the complete version of leave entitlement, you may refer to NES.

Annual Leave

Annual leave is provided for in the NES. It does not apply to casual employees.

During a period of paid annual leave, an employer must pay an employee an additional payment for the employee’s ordinary hours of work. The additional payment is payable on leave accrued.

For an employee other than a shiftworker the additional payment is the greater of:

  • 17.5% of the employee’s minimum hourly rate for all ordinary hours of work in the period;or
  • The employee’s minimum hourly rate for all ordinary hours of work in the period inclusive of penalty rates as specified in penalty rates.

Personal Leave

Casual employees are entitled to be absent from work to care for a person who requires care or support because of:

  • illness or an injury;or
  • an emergency

but they’re not entitled to be paid for time away from work.

Public holidays

An employer must pay an employee who works on a public holiday or on a day that is substituted for a public holiday at the public holiday penalty rate set out in penalty rates.

How can Workstem assist you?

Workstem is a one-stop payroll & HR platform that has an award interpretation module to assist General Retail Industry Award employers in several ways. We understand the various provisions of the General Retail Industry Award and stay in compliance with Fair Work requirements, the customised attendance formulas can automatically calculate payments and will stay up-to-date with relevant regulations.

By utilising Workstem, retail employers can streamline their HR processes, reduce administrative burdens, and stay in compliance with Fair Work.

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