Updated Hospitality Award Rates: What You Need to Know

Updated Hospitality Award Rates: What You Need to Know

Table of content

  1. What are Hospitality Awards Rates?
  2. Hospitality Award Pay Rates 2023
  3. Hospitality Award Pay Rates 2024
  4. How can Workstem assist you?

What are Hospitality Awards Rates?

Hospitality Awards Rates for professionals in the hospitality industry in Australia are established at $22.36 per hour. This rate applies to individuals working in various accommodations such as motels, hotels, resorts, service apartments, caravan parks, as well as establishments like casinos, nightclubs, restaurants, wine bars, and taverns. Eligible employees under these sectors receive the higher amount between a 4.6% increase or $40, ensuring they meet the specified minimum wage standards.
Changes in Pay Rates

Pay rates change from 1 July each year. Award pay rates in Australia are typically determined by the Fair Work Commission and can vary based on factors such as industry, region, and job classification.

Hospitality Award Pay Rates 2023

Hospitality Award Pay Rates 2023 have been adjusted following the Fair Work Commission’s decision for the 2022-2023 financial year. Starting from the first full pay period on or after 1 July 2022, the National Minimum Wage (NMW) and the minimum pay rates for all awards, including the Hospitality Industry (General) Award, have been increased. Specific details regarding the new rates are typically outlined in the updated award documentation or through official announcements by Fair Work Commission.
Learn More:
Hospitality Industry (General) Award Guide [MA000009]

Hospitality Award

Hospitality Award Pay Rates 2024

The Fair Work Commission announced significant pay increases for millions of workers when it released its Annual Wage Review judgement in June 2023.This year from 1 July, Hospitality Award staff are entitled to a 5.75% boost to their current minimum hourly pay rates.
For a more detailed breakdown of the pay increases for different levels of workers in the Hospitality Award as of 2024, please refer to the following chart:

Adult – Full-time & Part-time

Classification Weekly  pay rate Hourly pay rate
Introductory $891.50 $23.46
Level 1 food and beverage attendant grade 1 $915.90 $24.10
Level 1 guest service grade 1 $915.90 $24.10
Level 1 kitchen attendant grade 1 $915.90 $24.10
Level 2 clerical grade 1 $949.20 $24.98
Level 2 cook grade 1 $949.20 $24.98
Level 2 door person/security officer grade 1 $949.20 $24.98
Level 2 food and beverage attendant grade 2 $949.20 $24.98
Level 2 front office grade 1 $949.20 $24.98
Level 2 guest service grade 2 $949.20 $24.98
Level 2 kitchen attendant grade 2 $949.20 $24.98
Level 2 leisure attendant grade 1 $949.20 $24.98
Level 2 gardener grade 1 $949.20 $24.98
Level 2 storeperson grade 1 $949.20 $24.98
Level 3 clerical grade 2 $980.40 $25.80
Level 3 cook grade 2 $980.40 $25.80
Level 3 food and beverage attendant grade 3 $980.40 $25.80
Level 3 fork-lift driver $980.40 $25.80
Level 3 front office grade 2 $980.40 $25.80
Level 3 guest service grade 3 $980.40 $25.80
Level 3 handyperson $980.40 $25.80
Level 3 kitchen attendant grade 3 $980.40 $25.80
Level 3 leisure attendant grade 2 $980.40 $25.80
Level 3 gardener grade 2 $980.40 $25.80
Level 3 storeperson grade 2 $980.40 $25.80
Level 3 timekeeper/security officer grade 2 $980.40 $25.80
Level 4 clerical grade 3 $1,032.30 $27.17
Level 4 cook (tradesperson) grade 3 $1,032.30 $27.17
Level 4 food and beverage attendant (tradesperson) grade 4 $1,032.30 $27.17
Level 4 front office grade 3 $1,032.30 $27.17
Level 4 guest service grade 4 $1,032.30 $27.17
Level 4 leisure attendant grade 3 $1,032.30 $27.17
Level 4 gardener grade 3 (tradesperson) $1,032.30 $27.17
Level 4 storeperson grade 3 $1,032.30 $27.17
Level 5 clerical supervisor $1,097.10 $28.87
Level 5 cook (tradesperson) grade 4 $1,097.10 $28.87
Level 5 food and beverage supervisor $1,097.10 $28.87
Level 5 front office supervisor $1,097.10 $28.87
Level 5 guest service supervisor $1,097.10 $28.87
Level 5 gardener grade 4 (tradesperson) $1,097.10 $28.87
Level 6 cook (tradesperson) grade 5 $1,126.30 $29.64
Introductory (casino) $915.90 $24.10
Level 1 casino electronic gaming employee grade 1 $968.70 $25.49
Level 2 casino electronic gaming employee grade 2 $999.90 $26.31
Level 2 casino equipment technician grade 1 $999.90 $26.31
Level 2 casino table gaming employee grade 1 $999.90 $26.31
Level 2 customer liaison officer $999.90 $26.31
Level 2 gaming finance employee grade 1 $999.90 $26.31
Level 3 casino equipment technician grade 2 $1,032.30 $27.17
Level 3 gaming finance employee grade 2 $1,032.30 $27.17
Level 3 security officer grade 1 $1,032.30 $27.17
Level 3A casino table gaming employee grade 2 $1,080.80 $28.44
Level 4 casino equipment technician grade 3 $1,097.10 $28.87
Level 4 gaming finance employee grade 3 $1,097.10 $28.87
Level 4 security officer grade 2 $1,097.10 $28.87
Level 5 casino table gaming employee grade 3 $1,129.70 $29.73
Level 5 gaming finance employee grade 4 $1,129.70 $29.73
Level 6 casino table gaming employee grade 4 $1,162.20 $30.58
Level 6 gaming finance employee grade 5 $1,162.20 $30.58
Level 6 surveillance operator $1,162.20 $30.58
Managerial staff – hotel $1,128.42 $29.70

Reference: Pay Guide – Hospitality Industry (General) Award [MA000009]

Impact of These Changes

The changes in pay rates for Hospitality Award staff, including a 5.75% boost to minimum hourly rates from 1 July, emphasise the importance for businesses to stay updated and compliant with Modern Award regulations. Failure to do so can lead to penalties for underpayment and reputational harm. Employers must review wage arrangements, communicate changes clearly to staff, and ensure timely implementation to mitigate risks and maintain trust within the workforce.

How can Workstem assist you?

Simplify your payroll process and ensure accurate pay rates with Workstem’s automated payroll system. Our pre-built modern award interpretation software covers 122+ awards and 34 EBAs, and keeps you up-to-date with penalty rates and other award entitlements.

Choose between our Standard and Advanced plans, and enjoy a range of benefits such as Fair Work compliance, an employee self-service App, and customised rule set.

Book a free demo with our payroll experts. Experience the efficiency and accuracy of Workstem today!

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